FAQ

If you are looking for a new head but aren’t sure which one is best for you, check out THIS VIDEO explaining the differences.

If you are looking for a new shaft but aren’t sure which one is best for you, check out THIS VIDEO explaining the differences.

Unless otherwise noted, each of our products offers a hassle free 6-month warranty from the original purchase date. Please visit HERE to submit a claim.

We do not offer a dying service, but there are a ton of great dyers out there. We would recommend LACROSSE UNLIMITED or Jason Zapoli (@Jayzaplacrosse on Instagram).

We offer walk-in stringing, but we do not allow customers to mail in heads to be strung. If you are interested in having your
stick strung by us, please VISIT OUR HQ or check out our CUSTOM HEADS which are all expertly strung by our in-house team.

If you ordered from ecdlax.com you should have received a confirmation email containing your tracking information. Please check your junk folder if you do not see one.

It is our goal to ship our orders correctly and quickly. Most orders, including custom heads, received weekdays before 2:00 pm EST, ship same day.

If your order hasn’t shipped yet, we’ll do our best to accommodate changes or cancellations. Reach out to our support team as soon as possible for assistance.

We will happily accept returns on products purchased directly from ecdlax.com. To be eligible for a return, the product must be unused and the return must be within 45 days of original purchase. Submit a simple RETURN request now.

If the product you are looking to return has been damaged, please submit a warranty claim HERE.

It is our goal to ship our orders correctly and quickly. Most orders, including custom heads, received weekdays before 2:00 pm EST, ship same day.

If your order hasn’t shipped yet, we’ll do our best to accommodate changes or cancellations. Reach out to our support team HERE as soon as possible for assistance. For immediate assistance please call (667) 308-2107 during our business hours 7:00am - 3:30pm EST.

We offer military and first responder discounts! Please verify your military or first responder status at check out to get a single usediscount code.

Yes, we do! Visit HERE for more information.

If you are interested in opening a retail account, please email retail@ecdlax with details about your business.

If you are interested in a career with ECD please visit our CAREERS PAGE to see what opportunities are
available. 

If you are looking to be featured on one of our Instagram accounts, please DM us your video or photo and remember to tag @ecdlax and @ecdnation or use #ecdlax #ecdnation when posting.

We sponsor select events and organizations and are always looking for the right opportunity. Please email Brendan@ecdlax.com with your inquiry.

We love helping lacrosse organizations that are working to give back in their communities. Please email Brendan@ecdlax.com with your inquiry and we will do our best to help!

Yes! You can check them out HERE.

You will recieve a specialized code via email once you purchase a gift card. You can then enter your gift card code at check out on ecdlax.com.

You can access their balance by opening the link in the gift card email they received. This takes them to the gift card page on your storefront, which always shows the current remaining balance.